Calgary Q&A

Should I pay a service that promises to recover real estate fraud losses?

Treat unsolicited recovery offers as a new fraud risk. Do not pay upfront, send cryptocurrency or gift cards, provide passwords or one-time codes, install software, grant remote access or send more identity records because someone claims to be a bank, police, government, lawyer, investigator or hacker. Independently verify the organization, licence where applicable, written scope, fees and contact path.

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Direct answer

The answer

Calgary-specific context

Fraud victims are often targeted again by impersonators who promise refunds or account recovery.

What to do next

Continue through the bank, police, lawyer, Canadian Anti-Fraud Centre and independently retained qualified professionals using official channels.

Verify before relying

Official sources for this topic

These sources explain the rules and records relevant to this topic. Check the current requirements for your property.

RECA deposit fraud warningCurrent regulator warning to independently verify unexpected or changed real estate deposit instructions through trusted channels.RECA ProCheckOfficial public lookup for the licensing status and authorization of Alberta real estate, mortgage, property-management, and condominium-management professionals.RECA consumer informationAlberta real estate consumer guidance.Canada fraud and scam protectionCurrent federal fraud, identity theft, online threat, real estate fraud, reporting, and financial-information protection hub.Canadian Anti-Fraud CentreOfficial national fraud and identity-theft intelligence, prevention, victim-response, and reporting hub.Alberta mortgage fraud and foreclosure scamsOfficial Alberta warning about foreclosure rescue schemes, title-transfer pressure, upfront fees, and mortgage fraud reporting.Alberta Special Investigations UnitOfficial Alberta registry and Land Titles fraud investigation mandate and contact pathway.Alberta Land Titles assurance claimsOfficial Alberta information about complex claims involving registered interests lost through registrar error or fraudulent Land Titles activity.Alberta land title overviewCurrent official Alberta explanation of title ownership and registered mortgages, caveats, liens, and other interests.FINTRAC real estate identity verificationCurrent real-estate-sector identity-verification triggers for clients and people or entities providing funds.FINTRAC identity and source-of-funds methodsCurrent federal identity methods and definitions distinguishing source of funds, source of wealth, and transfer origin.FCAC credit report fraud checksCurrent federal guidance for detecting identity fraud, correcting credit-report errors, fraud alerts, and monitoring.Calgary Police rental scam warningCalgary Police warning about fake rental listings, advance deposits, authority verification, property viewing, and reporting.Law Society of Alberta lawyer directoryOfficial Alberta directory for checking lawyer status and searching by location, practice area, language, and other criteria.

Check the current information at the linked source. Ask the appropriate professional how it applies to your property.

Important

This is general information, not legal advice. Speak with a qualified lawyer about your specific situation.

Explore

Related Calgary real estate resources

Q&A hubCalgary Real Estate QuestionsDirect answers to Calgary real estate questions with links to deeper guides, calculators, playbooks, and lead-intake paths.Identity, title, deposit, wire, listing, rental, signing, and incident-response guideCalgary Real Estate Fraud and Scam ProtectionA source-linked Calgary fraud-safety system for buyers, sellers, renters, landlords, homeowners, investors, families, and remote clients. Prevent or respond to impersonation, changed deposit or wire instructions, fake listings, rental deposits, title and mortgage fraud, straw-buyer pressure, identity theft, account compromise, remote-signing manipulation, unsafe access, foreclosure rescue and recovery scams through trusted verification, evidence preservation, rapid financial response, qualified legal advice, police and official reporting, credit protection, and transaction fallbacks.Decision playbookCalgary Real Estate Fraud Safety and Incident-Response PlaybookCalgary Real Estate Fraud Safety and Incident-Response Playbook for Calgary buyers, sellers, renters, landlords, homeowners, investors, families, seniors, remote clients, and transaction participants preventing or responding to identity, money, title, listing, access, signing, or recovery fraud: Choose prevent, stop, independently verify, freeze or recall funds, secure accounts and devices, notify trusted professionals, preserve evidence, report, obtain legal advice, monitor, revise the transaction, protect physical safety, or refuse further contact.Interactive toolCalgary Real Estate Fraud Safety and Incident PlannerSeparate prevention, suspicious contact, attempted fraud, completed payment, identity exposure, unauthorized title or credit activity, and immediate safety emergencies; then build the fastest trusted response without sharing secrets.Calgary Q&AShould I give my SIN or bank information to a landlord or real estate agent?Do not provide sensitive information merely because someone asks or says it is standard. Ask what information is required, for what lawful purpose, who will receive it, how identity and authority were verified, what alternative evidence is accepted, how it is secured and retained, and which regulated role is collecting it. Never share passwords, one-time codes or remote device access for ordinary housing screening or a transaction.Calgary Q&AHow do I spot a fake Calgary rental listing?No single sign proves fraud, but stop for a remote-only landlord, copied or inconsistent photos, unusually low rent, pressure to pay before viewing, refusal to prove authority, unusual e-transfer or cryptocurrency instructions, rushed identity requests, conflicting address or unit facts, unavailable access, or a payee that does not match the agreement. Independently verify the property, advertiser authority, viewing, agreement and payment path.Calgary Q&AWhat should I do if I sent a real estate deposit or payment to a fraudster?Act immediately. Contact the bank or payment provider through its official fraud channel and request any available stop, recall, freeze or tracing action; notify the trusted lawyer, brokerage or transaction professional through an independently verified number; preserve original messages, headers, receipt, payee, account, amount and time; contact police and report to the Canadian Anti-Fraud Centre. Do not send another payment to fix the first.Calgary Q&AWhat should I do if real estate payment instructions suddenly change?Stop. Do not reply, click, pay or call a number supplied only in the changed message. Independently contact the designated trustee, lawyer, brokerage, landlord or other legitimate payee using a trusted number already on file or an official directory, confirm the payee, purpose, amount and method, and document the verification. Treat urgency and familiar thread details as risk, not authentication.Calgary Q&ACan AI voice, video, or email impersonate a real estate professional?Yes. Familiar voice, video appearance, writing style, email thread context, caller ID or transaction details should not be the only authentication for money, signing, access or identity instructions. Use a pre-agreed verification protocol: independently call a trusted number, confirm with the designated professional or trustee, compare complete documents and use a second channel or shared secret that is never disclosed in the suspicious exchange.Calgary Q&AHow do I check for title or mortgage fraud on my Alberta home?Obtain a current official Alberta title and review the registered owner, mortgages, caveats, liens and other interests with an Alberta lawyer; also review credit reports and unexpected lender, tax or address notices. If an unauthorized transfer, mortgage or registry document is suspected, preserve records and contact the lawyer, lender, police and official Alberta investigation pathway promptly. Do not rely on an old purchase file or online screenshot.Calgary Q&AWhere do I report real estate fraud in Calgary?Use the pathway that matches the event: 911 for immediate danger; Calgary Police for suspected crime or local safety; the bank or payment provider for money or credential exposure; the trusted lawyer, brokerage, lender or insurer for the live transaction; the Canadian Anti-Fraud Centre for fraud reporting and intelligence; RECA for concerns involving regulated Alberta real estate sectors; and Alberta registry or Special Investigations channels when title or registry fraud is suspected.Calgary Q&AHow do I verify a Calgary real estate professional?Verify regulated Alberta real estate, mortgage, property-management and condominium-management professionals through RECA ProCheck and match the person, authorization, brokerage and role. Verify lawyers through the Law Society of Alberta directory. Then call the firm using independently sourced contact information. A website, email, caller ID, social profile, business card, referral or video call alone does not prove identity or current authorization.

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Name Email Phone Prevention or incident stage, first notice time, and immediate personal or property dangerDeposit, rent, wire, payout, proceeds, fee, amount, status, time, and bank or payment responseIdentity, banking, passwords, one-time codes, signatures, documents, remote access, device, and exposure statusTrusted bank, lawyer, brokerage, lender, landlord, insurer, registry, and professional contacts and callbacksProfessional identity, licence, firm, supervisor, role, instruction authority, and official-directory resultPayee, trustee, account, purpose, method, limits, timing, changed instructions, verification, and receiptProperty, listing, rental, owner, landlord, advertiser, showing, access, agreement, payee, and authorityCurrent title, owner, mortgage, caveat, lien, tax or mail change, credit inquiry, and unauthorized activityMortgage income, debt, down payment, gift, occupancy, rent, value, beneficial buyer, and straw-buyer concernsRemote meeting, AI voice or video, email, caller ID, identity, signing platform, document version, and callbackKeys, lockbox, alarm, smart home, occupants, tenants, children, pets, valuables, cameras, access, and safetyEmail, phone, domain, device, forwarding rules, recovery path, multi-factor protection, and compromiseOriginal messages, headers, URLs, listings, calls, payees, receipts, documents, witnesses, timestamps, and chronologyBank, card, payment provider, fraud channel, freeze, recall, trace, dispute, reference number, and next updateLawyer, brokerage, lender, insurer, offer, deposit, condition, closing, possession, tenancy, access, and deadlinesPolice, Canadian Anti-Fraud Centre, RECA, registry, Special Investigations, and other reports and referencesCredit reports, fraud alerts, financial accounts, title, tax mail, address, monitoring, disputes, and recordsRecovery, refund, investigator, lawyer, hacker, government, bank, account-unlock, fee, crypto, or remote-access offerSecure professional channels, safe device, private contact, minimum routing facts, and no-secret-form ruleAction owners, timestamps, reference numbers, next updates, housing and transaction fallback, and main stop gate Question or notes

General education only. Property-specific advice depends on current data, documents, and professional review.