The answer

Use the contract and immediate advice from the lawyers and transaction professionals. Identify whether the issue is funds, lender instructions, registration or title, occupancy, keys, property condition, a linked transaction, or communication. Preserve the timeline and evidence, use trusted contacts, and do not enter, release keys, redirect funds, withhold money, or invent a side agreement without authorization and legal advice.

Calgary-specific context

Activate mover holding, condo elevator changes, storage, pet and child plans, work or travel communication, temporary housing, utilities, insurer updates, and the linked sale-or-purchase fallback while the legal issue is handled.

What to do next

Use a same-day board with issue, contract time, lawyer owner, other professional owner, written status, next update, cost evidence, access rule, fallback logistics, and the decision that requires legal instruction.

Related guides

buyer guideCalgary Closing Problem Escalation GuideCreate trusted lawyer, transaction, lender, insurer, condo, mover, utility and emergency contacts for missing funds, delayed authorization, key problems, damage, incomplete repairs, missing inclusions, title, insurance, fraud, or occupancy concerns without improvising entry or payment.buyer guideCalgary Key Release and Possession Authorization GuideSeparate contract possession time, transfer of funds, legal authorization, transaction communication, key location, codes, after-hours access, movers, locksmiths, cleaners, deliveries, and the fallback when authorization or keys are delayed.buyer guideCalgary Linked Sale and Purchase Closing Chain PlanMap sale proceeds, discharge, lender funding, bridge facility, deposit, lawyer transfers, possession times, keys, movers, storage, temporary housing, pets, work or school, backup cash, and the failure case when one linked closing is late.Decision playbookCalgary Real Estate Closing and Possession PlaybookCalgary Real Estate Closing and Possession Playbook for Calgary buyers, sellers, move-up households, condo owners, new-build purchasers, investors, and relocating households moving from a firm contract through legal closing, possession authorization, keys, and the first month: Turn the firm contract into a dated control file so legal work, funds, title, insurance, property condition, moving logistics, and key release reach possession without preventable surprises.

Verify before relying

Official sources for this topic

These sources explain the rules and records relevant to this topic. Check the current requirements for your property.

RECA consumer informationAlberta real estate consumer guidance.Alberta residential tenancy informationRead the current official guidance and confirm what applies to your property.Alberta land titlesOfficial land-title system and registered-interest context.Alberta King's PrinterOfficial Alberta legislation source for source-linked legal topics.City of Calgary development completion permitsOfficial Calgary guidance for development completion and legal occupancy where a completion permit applies.

Check the current information at the linked source. Ask the appropriate professional how it applies to your property.

Important

Real estate rules, market conditions, property records, taxes, financing terms, bylaws, and physical conditions can change. Verify time-sensitive and property-specific facts with current official sources and the appropriate qualified professional before acting.